This is a luxury purchase for me and I’m very glad I did it. Neil, owner, was very helpful with ordering and delivery of this product. Thank you Neil. I love the bidet feature with warm water, oscillating wand with dual positions, and warm air for drying. Makes you feel clean and refreshed. Use minimal toilet paper, if any, so better for the environment too. Overall, a great purchase from a reliable company.

Excellent communication, follow-through, and speedy delivery. Owner was incredibly helpful with locating correct model. Fair pricing. I’d shop here again!

It works GREAT!!!

We've had a bidet seat for years and it finally gave out. We looked at all of the best bidets within our budget including the Bio Bidet 2000, TOTO C5 and Alpha JX and chose the Soft Spa 9500. We could not be happier. A happy butt makes me smile 😊.

Shared by SoftSpa: Removed builder grade commode, which gave me room to place an outlet on the only wall to easily access and place power.
Followed the easy Soft Spa installation instructions, double checked connections, turned water back on and was ready ‘to go.’ Pun intended.😊.

I wanted to wait at least a week to write a review on this bedet seat. Let me start with the fact that this seat is a replacement for the brand new entry-level Toto washlet which goes back to the seller ( sorry ). Also, I'd like to mention that my family has been using various bedet seats for about 15 years now. As you can see, we have enough experience to form an opinion. The entry-level Toto doesn't have an "endless hot water" feature which is a must for us. This bedet has it all and then some. It is on par with twice more expensive Toto models and works just the same or better ( we have a high end Toto in our other bathroom). So far it has exceeded our expectations, especially being quite affordable. This is definitely the best bang for your buck. I will come back to this review if anything changes or enough time will pass to make a comment about this seat's longevity.

Neil was so helpful for me to buy 2 Toto bidet toilets for my 91 mom. I have never use a bidet toilet and didn't know much about it, but was task by my family to purchase 2 bidet toilets. Lucky for me Neil answer the phone and made sure I brought the right ones. Thank you Neil for your time

Working great! Really like it.

Very easy and helpful to work with. Prompt shipping along with excellent pricing

We understand why it doesnt but we wish it had a bigger round bowl.

The products you sold are very good.And you service is also very good!

Neil was a great help.great service all the way through the entire process.highly recommended

I was looking for a better bidet after using another one for more than five years. This one had more features, so I contacted the company. The owner took the time to describe in detail the features and answered all my questions.

The features are practical and have helped me out in many situations of need! So far, it's the best I've experienced!

Responsive, professional. Good to do business with.

I was told, prior to rotator cuff surgery, to get used to using my alternate hand. Pardon?? Ah, yes! After delaying for years on purchasing a bidet - I ordered.
I appreciate the bidet but find I’m always in need of a pat-dry; air-drying is not quite sufficient.
I was originally sent the incorrect size, but had a direct line to the owner who moved heaven and earth during the ‘no work’ holiday season to get the correct one sent, which I was able to easily install.
My favorite part is the warm seat - always!!